Managing reputational risk depends on a clear communication plan along with close collaboration with counsel to address stakeholder concerns. To protect their reputations companies should conduct responsible media relations and demonstrate accountability.
Under Florida law, litigation privilege protects all communications made during alternative dispute resolutions and court proceedings, enabling parties to share relevant case-related information without worrying about further legal consequences.
Businesses assess reputational risk by identifying vulnerabilities, tracking public perceptions, and ensuring compliance with legal requirements and ethics regulations. Businesses should conduct periodic risk evaluations and audits to detect places where legal disputes or public criticism may occur.
A company’s reputation influences consumer trust, strengthens partnerships, and drives investor confidence. A strong reputation is an essential intangible business asset that supports brand loyalty and performance.
Even before a decision is rendered, litigation can create perceptions of possible unethical behavior or negligence by the company. This can erode public trust leading to severe consequences for relationships with consumers, partners, and investors that can negatively affect the business's future.
Yes, alternative means of dispute resolution such as mediation or arbitration can resolve conflicts privately and amicably, often saving time and money while protecting against the public visibility associated with going to trial.
An impartial mediator guides parties through discussions to negotiate confidential dispute resolutions in hopes of reaching a legal agreement.
The mediation process includes introductions, opening statements, confidential discussions, negotiations, and a written agreement if both parties agree.
In addition to unnecessary emotional outbursts, negotiations often fail when participants use insults or make accusations, and you should never prematurely disclose your bottom line in negotiations.
During a private negotiation session, both parties express their viewpoints to a neutral mediator to seek resolution and guidance.